Uncertainty and the stories we tell ourselves
Uncertainty and story telling
Not a Toolbox
Crisis principles are not standalone tools to pick and apply. They form a coherent whole — fixed in principle, flexible in application.
Discernment
In crisis, the challenge is rarely more information. It is seeing what is essential amid the noise. A reflection on discernment as a practice.
The Contradiction
Organisations say they accept risk. But when an incident happens, they react as if it should never have occurred. A reflection on identity and risk culture.
Continuity and Resolution — Two Dimensions of Crisis
Most crisis training focuses on business continuity. But who trains teams to resolve the crisis itself? A reflection on two complementary dimensions.
Two types of slowdown in a crisis — and why the difference matters
In a crisis, there are two reasons to slow down. One is conscious. One is paralysis. Understanding the difference is what crisis leadership is about.